About

T. S. Marshall & Associates, Inc., is an association of skilled and experienced professionals who design, develop, and deliver tailored education, training, and consulting services to government, business, education, and healthcare. Our core competencies are:

• Change management
• Leadership development
• Coaching and facilitating
• Performance reviews/audits
• Project and process management
• Operational and strategic planning
• Accountability and performance assessments
• Developing customized, internal training programs
• Linking measures, goals, etc., with decision-making
• Analyzing data and communicating results (graphical displays)

Principal T. S. (Steve) Marshall, Ph.D.

Since 1983, Steve has been helping organizations improve and sustain performance in a variety of markets and locations – United States, Australia, Poland, England, India, Indonesia, Philippines, Korea, Hong Kong, and Singapore. Steve has also been a faculty member at various colleges and universities. Formerly, he taught in the business program at the University of Washington – Tacoma, and currently teaches in the Master of Public Administration program at The Evergreen State College.

Steve’s domestic and foreign travel, multicultural experiences, and personal relationships with people of many nationalities have resulted in substantial experience and expertise in working with diverse groups and facilitating successful outcomes.

Courses

• Performance Measures
• Communicating with Data
• Understanding Data,
  Applied SPC
• QUEST for Performance
• Understanding Strategic & Operational Systems
• Service Excellence
• Managing with Data