T. S. Marshall & Associates, Inc.

Training

Training courses aim to enhance competencies and capabilities within the individual, team, and organization. We use a “learn by doing” method of teaching, using the organization's own data, and customized tools to get results that last long after the training is complete.

Please select one of the following courses:

Performance Measures Presentation Cover

Performance Measures

Learn to collect, use, align, and assess measurement data, communicate infor-
mation key to mission success, and more. Use your own data.

Communicating with Data Presentation Cover

Communicating with Data

Learn to use simple tables and charts to analyze and communicate data, enhance clarity and credibility, show accountability, and more. Use your own data.

Understanding Data/Applied SPC Presentation Cover

Understanding Data,
Applied SPC

Learn to predict, monitor, and assess organizational performance, determine process capability, make comparisons, and more. Use your own data.

QUEST for Performance Presentation Cover

Quest for Performance

Learn to apply simplified theory and tools in a team-oriented environ-
ment to improve work- place performance – blends project and process management.

QL Charts Presentation Cover

QL Charts Seminar

The seminar explores the purpose and use of charts contained in QL Charts.

Service Excellence Presentation Cover

Service Excellence

A hands-on seminar designed to enhance an organization's ability to achieve and maintain superior customer service - a key aspect of success.

Managing with Data Presentation Cover

Managing with Data

A half-day seminar considers how managers can use simple tables and charts to deepen their understanding of program performance.

Courses

T. S. Marshall & Associates, Inc. (360) 413-5755