T. S. Marshall & Associates, Inc.

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Performance Measures Presentation Cover

Performance Measures

Learn to collect, use, align, and assess measurement data, communicate infor-
mation key to mission success, and more. Use your own data.

Communicating with Data Presentation Cover

Communicating with Data

Learn to use simple tables and charts to analyze and communicate data, enhance clarity and credibility, show accountability, and more. Use your own data.

Understanding Data/Applied SPC Presentation Cover

Understanding Data,
Applied SPC

Learn to predict, monitor, and assess organizational performance, determine process capability, make comparisons, and more. Use your own data.

QUEST for Performance Presentation Cover

Quest for Performance

Learn to apply simplified theory and tools in a team-oriented environ-
ment to improve work- place performance – blends project and process management.

QL Charts Presentation Cover

QL Charts Seminar

The seminar explores the purpose and use of charts contained in QL Charts.

Service Excellence Presentation Cover

Service Excellence

A hands-on seminar designed to enhance an organization's ability to achieve and maintain superior customer service - a key aspect of success.

Managing with Data Presentation Cover

Managing with Data

A half-day seminar considers how managers can use simple tables and charts to deepen their understanding of program performance.


Strengthening Organizational Performance

Assessments, Capacity Building, and Leadership Systems
Based on the client’s needs – whether limited to a single program or encompassing the entire organization, we provide a comprehensive and independent assessment of an organization’s capability to meet requirements and expectations.

Courses

T. S. Marshall & Associates, Inc. (360) 413-5755