T. S. Marshall & Associates, Inc.

Strategic Performance

Why Strategic Performance?

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In the heat of the moment, people may get caught up in the urgency of having a strategic plan and begin working on it before fully understanding the process. As a result, production of a strategic plan, not the execution of it, is seen as the end-state. Unfortunately, hastily created plans typically lack meaningful assessments of where we are and provide an unrealistic picture of where we’re going.

Moreover, some make strategic planning out to be rocket science; it doesn’t have to be. But, creating a meaningful, deployable strategic plan does take time and discipline if it is going to work.

How does Strategic Performance work?

Strategic PerformanceStrategic Performance is a workbook-style, computer interactive guide that uses project management, process management, and practical tools and techniques to gather data, assess performance, and create and deploy the strategic plan. In fact, the creation of the strategic plan is almost anticlimactic. That is because Strategic Performance goes far beyond the plan itself. It assesses performance and generates the information necessary to allow an organization to manage itself strategically. Not just once a year, but on an on-going, real-time basis.

Strategic Performance consists of 5 sections that comprise 24 milestones that encompass the Baldrige criteria and Balanced Scorecard. Each section and milestone is identified and explained as you go.

Since each milestone can be a library, text, or course all unto itself, Strategic Performance is not intended to provide all knowledge. Rather, its goal is to provide a reasonable level of knowledge and a solid, yet flexible framework to create a meaningful, deployable strategic plan. The Strategic Performance process is a user-friendly guide to that end, not a requirement. Different environments and assertions require different treatments. Judgment is required.

Who can benefit from Strategic Performance?

Any organization is a viable candidate for the Strategic Performance process for two reasons: (1) all organizations need a process for managing strategic and operational change, and (2) a scientific method is fundamental to managing change in any process.

How does Strategic Performance build competencies?

During the Strategic Performance process, we train in-house facilitators for future deployment. Functional teams are assembled to complete operational data elements and the management team will complete strategic data elements. Team training occurs as needed and just-in-time.

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T. S. Marshall & Associates, Inc. (360) 413-5755