Bio

Corporate Overview | Qualifications | Global Perspective

Ability, Capacity, and Skills
Our staff are proven professionals. They have expert content knowledge and superior consulting skills as evidenced by advanced degrees, professional certifications, and records of achievements helping organizations achieve desired outcomes. The breadth and depth of staff competencies and availability to deliver training and consulting services is more than sufficient to meet most contract or service delivery requirement.

Our Approach and Methodology
On paper, and in theory, providing training and consulting may seem rather straightforward. But, in practice, achieving desired outcomes takes a great deal of communication, cooperation, hard work, patience and discipline from all parties involved. 

So, to achieve client outcomes, we provide professional training and consulting services based on practical methods and practices, using proven experiences, and tailored to meet our clients’ specific situations and needs – no canned solutions, programs or presentations.

Our training and consulting approach stems from seasoned experience over many projects, in a variety of settings and at several levels of government.  As a result, our approach is to:

• Enhance value. Identify what is required and implement real change that provides real results to meet real needs.
• Provide insight and perspective. Though client situations are unique, it is common to find problem and/or solution elements similar to those of other agencies or states. We make prudent use of and build on the experiences and successes of others.
• Work in partnership with our clients. Outcomes are implementation focused and satisfy key stakeholders and constituent needs.
• Emphasize capacity building. Enables our clients to become self-sufficient long after the contract with our firm is complete.

Maintaining Staff Qualifications and Capabilities
Our staff are actively involved in academia and/or professional organizations that pertain to the business performance.  Qualifications and capabilities are maintained through an on-going rigor of research, practical experience, and professional collaboration.  As a result of these activities and associations, we assure our staff are qualified and capable of meeting client expectations. 

For example, our Principal was full-time faculty at the University of Washington – Tacoma’s Business Program. Currently, he teaches in The Evergreen State College’s Master of Public Administration Program. Moreover, our Principal wrote core curriculum for Washington State’s Certified Public Manager Program and Washington State’s Government Management Accountability and Performance Academy.  He also teaches in those programs.

Finally, our staff regularly engages in professional development from both learning and teaching perspectives. The core of our training and consulting services is research-based and content pure to current management approaches and practices.  As a result, our staff has up-to-date content knowledge and proven consulting skills to ensure desired outcomes are achieved.